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Stephanie Mercado, CAE

CEO and Executive Director

National Association for Healthcare Quality


As ED/CEO for the National Association for Healthcare Quality (NAHQ), Stephanie is responsible for strategy, operations and governance. Stephanie is seasoned CEO with more than 15 years of progressive leadership experience in non-profit healthcare membership organizations. She possesses deep knowledge about healthcare issues both on the front lines of healthcare and with executive administration. Stephanie thrives when supporting organizations that because of environmental shifts or organizational evolution, want to pivot to drive rapid advancement of their mission and business. Stephanie exhibits energy and vision and is skilled at leveraging human potential to deliver impressive results, including growing NAHQ’s certification and membership business both by ~50% in 4 years, and nearly doubling revenue in that same time. Stephanie adds speaking and writing engagements to her calendar frequently and is regularly recognized by industry leaders as a progressive non-profit executive who is setting the bar for what thriving healthcare membership organizations look like in today’s environment.